Return Policy

At Maritime Clothes, we want you to be completely delighted with every purchase you make from maritimeclothes.com. We understand that sometimes an item might not fit quite right or may not look exactly as you imagined in your home. Our Returns Policy is designed to make the process of sending items back to us as straightforward and stress-free as possible. Please take a moment to read through our guidelines below to ensure a smooth return experience.

Our Return Commitment

We gladly accept returns for items that are unused, unwashed, and in their original condition. To be eligible for a full refund or exchange, products must be returned within the designated return window starting from the date your order was delivered. It is essential that all original tags, labels, and packaging remain attached and intact. If an item shows any signs of wear, use, or damage, we may unfortunately be unable to process a refund.

Items Not Eligible for Return

While we strive to accommodate most returns, there are certain exceptions to ensure fairness and hygiene for all our customers. The following items cannot be returned:

• Gift cards and downloadable software products.
• Personalized or custom-made items tailored specifically to your request.
• Intimate apparel, swimwear, or pierced jewelry (unless the original hygiene seal is unbroken).
• Items purchased during final clearance sales marked as “non-returnable.”

How to Initiate a Return

Starting a return with Maritime Clothes is simple. To begin the process, please visit the Returns Portal on our website at maritimeclothes.com. You will need to enter your order number and the email address used during checkout. Once logged in, select the specific items you wish to return and indicate the reason for the return.

After submitting your request, you will receive a confirmation email with detailed instructions and a returns form. Please print this form and include it inside your return package. Pack your items securely in their original packaging if possible, or a suitable alternative, to prevent damage during transit.

Refunds and Exchanges

Once your return package arrives at our warehouse, our team will carefully inspect the items to ensure they meet our return criteria. You will receive an email notification confirming whether your return has been approved or rejected.

If approved, your refund will be automatically processed to your original method of payment. Please note that depending on your bank or credit card issuer, it may take a few business days for the funds to appear in your account.

If you would prefer an exchange, you can request a different size or color during the return initiation process. Subject to availability, we will dispatch the new item to you once the original return has been received and verified.

Damaged or Incorrect Items

We take great pride in our quality control, but occasionally mistakes can happen. If you receive a damaged or incorrect item, please contact our customer care team immediately via the contact form on maritimeclothes.com. Be sure to include your order number and photos of the issue so we can resolve the matter quickly and get the correct product to you.

Thank you for shopping with Maritime Clothes. We appreciate your trust in us and hope to continue bringing the beauty of the coast to your wardrobe.